At Bovara, we take immense pride in our commitment to delivering high-quality switchboards that meet the unique needs of our clients. A vital part of our success story lies in our rigorous and well-structured business process, meticulously designed to ensure precision, efficiency, and customer satisfaction.
To provide you with a deeper understanding of how we make the magic happen, we’ve laid out the entire journey in a detailed flowchart diagram, which you can find attached to this blog post. Let’s embark on a guided tour of our business process:
1. Enquiry: Receiving the First Signal
It all begins when we receive product enquiries from contractors and distributors. These initial queries set the wheels in motion and trigger a complex series of actions that eventually lead to the delivery of a high-quality switchboard.
2. Bid Preparation: Crafting the Blueprint
Upon receiving an enquiry, we analyse the technical requirements involved. We then prepare a comprehensive proposal, complete with a detailed cost estimation. Our internal team conducts a thorough review of these bids, culminating in creating a formal Bid document that serves as the foundation for the entire project.
3. Bid Submission & Confirmation: Navigating the Negotiation
With the Bid document in hand, we send it to the contractors and distributors. We don’t stop there; we actively follow up on the bid submission, engaging in negotiations as necessary to fine-tune the terms and conditions. Once all parties agree, we receive a confirmation that sets the stage for manufacturing.
4. Order Confirmation & Processing: Nailing Down the Details
Before we dive into the nitty-gritty of manufacturing, it’s crucial to confirm the technical requirements with our Contractors. Once we’re on the same page, we generate a sales order, solidifying the commitment and ensuring a seamless transition to the next stage.
5. Detailed Designing: Precision in Every Line
The heart of our operation lies in the detailed designing phase. Our expert engineering team develops an intricate switchboard design that aligns with the project’s specific needs. It’s essential that this design obtains the stamp of approval from the contractors, ensuring a seamless and hassle-free manufacturing process.
6. Manufacturing: Precision in Action
Now comes the heart of the operation. We procure the required components and materials and assemble the switchboards based on the approved design. Throughout the manufacturing process, quality checks are conducted, ensuring that each product meets our exacting standards.
7. Quality Assurance and FAT Testing: Double-Checking Excellence
Before we’re ready to dispatch, we perform a factory acceptance test(FAT) with the Contractor to identify and rectify any defects or issues the contractor may have. Our dedication to quality extends to archiving all quality assurance and FAT documentation, ensuring that we have a complete record of the product’s journey.
8. Ready to Dispatch: It’s on the Way
With all checks and approvals in place, we prepare the switchboards for dispatch. We work closely with our logistics team to arrange for shipment and ensure the safe delivery of the product. Simultaneously, we inform contractors and distributors about the impending dispatch, ensuring transparency and alignment.
This comprehensive process is a testament to our commitment to excellence and customer satisfaction. Each step contributes to the overall quality and success of our switchboard manufacturing process, underscoring our dedication to precision, efficiency, and customer-centric operations.
At Bovara, we don’t just build switchboards; we build trust and reliability. Our business process ensures that each project we undertake is a journey of precision, quality, and satisfaction. We’re excited to have you with us on this incredible journey!